Shipping policy

At Ohh-Zee, we aim to deliver your order as quickly and smoothly as possible.

Processing Time

Orders are processed within 1–2 business days.
Business days are Sunday to Thursday, excluding public holidays.

Delivery Time

Once your order is shipped, delivery typically takes 1–3 business days, depending on your location.

In total, you can expect your order to arrive within 1–5 business days from the time it is placed.

Please note that delivery times may vary slightly due to location, shipping conditions, or high demand.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order details.

Delivery Attempts

Our delivery partner will attempt to deliver your order up to 3 times.

If no one is available at the delivery address, you may be contacted to arrange a new delivery time.

Please ensure that the shipping address provided is accurate and that someone is available to receive the order.

Order Receipt

A signature may be required upon delivery.
Any person available at the delivery address may receive the order on your behalf.

Delays & Exceptions

While we do our best to meet delivery timelines, delays may occasionally occur due to circumstances outside our control (such as courier issues or peak periods).